Using TalkTalk Business
Most recent
Frequently Asked Questions
Can I make calls to all international countries on TalkTalk Business?
Calls to the majority of international countries are unrestricted on TalkTalk Business. However, TalkTalk Business does restrict calls to a limited number of international destinations on all new connections. The destinations restricted are: Nigeria, Colombia, Kazakstan, Russia, Bangladesh, India, Pakistan, Kuwait & Global Mobile Satellite System (00 870). The restrictions are due to the high incidence of fraud experienced by the telecoms industry in calls to these destinations. If you would like to apply to have the restriction bar lifted for calls to these countries, please call TalkTalk Business Customer Service on the number shown on your bill or visit the Your Account Section of the website. Applicants will be assessed on an individual basis and a prepayment or deposit may be required.
What happens if I move business premises?
Your existing TalkTalk Business service will need to be transferred when you move, whether you are keeping the same number or not. Please go to the cpwbusinesssolutions.com/youraccount where you can update your details or contact us on 0800 083 3003. Please note, if you move out of our local exchange area you may have to change your number. For example, if you relocate to a different city or region within the UK.
What happens if I change my phone number but don't move premises?
Your existing TalkTalk Business service will need to be transferred. Please call us on the number shown on your bill or visit the Your Account Section of the website to let us know so that we can arrange for your TalkTalk Business service to be transferred.