Domain Support
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Frequently Asked Questions
Domain Transfers
Can I transfer my domain name?
Yes, you can transfer your domain free of charge.
During the transfer process, can I still access my website?
If we have placed your site with us and you also still have your site with your current provider,...
During the transfer process, will I still be able to send and receive emails?
Yes, if you have placed your site with us and you also still have your site with your current pro...
How do I change my IPSTAG?
In order to change your IPS Tag you will have to contact your registrar/ISP and ask them to chang...
How do I find my authorisation key?
Your authorisation key appears on your current registrar/ISP document or alternatively you can co...
How do I find my IPSTAG?
You will need to contact your current registrar/ISP to change the registrar/IPSTAG to ‘REGISTER’ ...
How do I transfer my domain name?
Transferring domains to TalkTalk Business couldn’t be simpler. Note, different information is re...
How long will the domain transfer take?
It will normally take, in total, up to 7 days. 3-5 days to transfer the domain from the current ...
What else do I need to do when transferring a domain?
If you have created your own website without using our templates or a web designer has created fo...
What is an authorisation key?
An authorisation key is a security feature to transfer domains, without this key we will not be a...
What is an IPSTAG?
An IPSTAG is a tag that every .co.uk domain has to be able to transfer a .co.uk domain. It will ...
Will I lose all my previous emails?
As long as you do not cancel your old service until you know the new service is working, you shou...
General
What is a domain name?
A domain name is your address on the Internet, it is your company’s unique identifier by which cu...
How do I choose a domain name?
Choose a domain name that reflects your business e.g. johnsmithplumbers.co.uk
Try to keep your d...
How do I purchase a domain name?
We provide a simple tool to help you find an available domain name for your company.
Click on ...
What if the domain name I choose is not available?
The domain checker will return all extensions e.g. .co.uk, .com etc select one of these. If thes...